F.A.Qs


can't find your answer?  contact the studio

how long do lace pieces take to create?

It varies. Head pieces generally have a quicker turn around time but please allow up to 28 days during high season.  

what colours and materials can I choose from?

Whatever you wish (within reason!) - pushing the boundaries is very interesting when designing - although be prepared for a longer sampling phase.  The current collection includes cotton and silk threads, wool, reclaimed leather, feathers, stainless steel mesh, tweed and silk fabrics, vintage buttons.  Fascinator bases are available in a variety of colours, whilst remaining fabrics can be colour matched to your dress. 

how are the pieces packaged and what are postage costs?

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All lace pieces are packaged in lovely gift boxes, made from recycled materials and filled with acid free tissue paper.

They are posted via Royal Mail recorded delivery for £5

 

how do I make an initial enquiry or commission a piece?

1. contact the studio either by telephone or email - to have an an informal dicussion about the materials, colours, style and size of piece you are interested in commissioning.  

2. a quote will be provided to an email address you supply, with a personalised break down of time scale.  If you are happy with this, you are then welcome to post any colour or fabric swatches, images or magazine clippings etc you have found

3. you may wish to arrange a consulation (please see below for details)  

4. before proceeding with a commission, a £25 deposit is required - which will then be deducted from the completed commission price.  

5. communication will then take place via email and/or telephone  - photographs of the piece in development can also be supplied if required.

6. upon completion, you will receive a photograph and an invoice which can either be paid online, bank transfer or by post.

7. upon receipt of payment the piece will be posted first class recorded delivery

where can I view products?

1. Kate Slater Lace products are now stocked in My Little Wedding Shop in Shropshire.  Please contact them on 01746 768 968 for opening times and appointments.

2. the  news & events page will list any upcoming exhibitions, Kate Slater Lace will be attending.

2. collections are updated regularly on the website, so scroll through the various pages - alternatively, request further images of a design here

3. arrange a consulation - this can either be in your home* or a convenient venue**, for a fee

** please note, as Kate Slater Lace has now moved premises, visiting the studio at The Red House Glass Cone in Stourbridge is now unavailable. 

* please email your post code to confirm this is an option 

what if I change my mind?

We endevour to keep in close contact during the production phase so please contact the studio within one week of placing the commission.  Please note, the £25 deposit is non-refundable.